Creating an order from the admin portal
You can create an order in the admin portal by impersonating the customer in the admin interface. To do this, simply select the rectangular gray icon shown below.
Impersonating the customer allows you to do everything on their behalf, including placing an order for them.
To place an order on behalf of a customer, follow the steps below:
- Click the shopping cart button.
- Review the order and press 'Next'.
- Select your address, shipping option, payment option, etc., and then press 'Send Order'.
Once you've successfully placed the order, you can return to the admin portal at any time by pressing the button highlighted below.
And that's it! If you wish, you can also view or edit the order you just placed on behalf of your customer by accessing the Orders menu.