Order History & Reordering
Customers can view and re-order past orders and items. To do so, log in and click on the order history button on the top right. If you don't see this button, please email support@b2bwave.com.
Here, you can search for past orders by date, status, or reference number. You can then view and re-order them.
Selecting "Re-order" will automatically add all products from the order into your cart.
Selecting "View" will allow you to review an order's details. You can
- Export the order in an excel spreadsheet file
- View order status change details
- Add products individually to an order
- Send a message to the site admins