Product Feed

By enabling the product feed feature on your B2B platform, you can inform customers about certain items being out of stock and provide them with a transparent, high-quality experience when ordering from your store. To enable it, complete these steps:

Step 1. Go to the Customers on your Admin Panel.

Step 2. Select the customer you want to activate this option and click on them.

Step 3.On the “Editing customer” page, look for the “Product feed” tab, check the “Enable product feed” box, and click “Save.”

NOTE: Please get in touch with our support team if you don’t see the “Enable product feed” option.

Once you enable the product feed feature, customers will view the stock availability of your products through a dedicated page on your storefront, accessible from their account menu. 

Through the “Product Feeds & Exports” page, customers can download a file (in .txt, .csv, .xml, or .xlsx format) in two different versions, one with product descriptions and one without them, and stay up-to-date with your products’ availability.

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